How to Add Business and Product Content with TXLoad

Optimizing your descriptions, images, and other details

How to Add Business and Product Content with TXLoad

TXLoad is an online booking and inventory management tool that enables tourism suppliers to effectively manage their business and product information within the Tourism Exchange USA (TXUSA) platform. There are no subscriptions or upfront costs to use TXLoad, and suppliers only pay a small fee when they receive bookings, so there’s no risk for businesses to try it out as a way to expand distribution. 

Whether you’re bringing your offerings online for the first time or managing allocations alongside existing sales channels, TXLoad provides tools to expand your business’ reach with TXUSA, including unique channels like the National Travel Trade Portal.

One of the key things businesses will need to do to get started is set up the content for their business and products, including descriptions, images, terms of use, and other details that help buyers decide to purchase what you’re selling. Here’s a step-by-step guide and a few tips for getting started.

Access the TXLoad Login Page here.

  • Business Information: Navigate to ‘My Business’ in the navigation bar, and click the ‘Business Details’ tab. Here, you can input essential information such as your business name, address, contact details, and a comprehensive description.
  • Booking text: Within ‘My Business’, click the ‘Booking Text’ tab. Here, you can add booking terms, conditions of use (cancellation and refund policies), and confirmation notes. These details will appear on booking sites and customer emails. Be sure to save your changes!

  • Photos: Under ‘My Profile’ and the ‘Locations’ tab, scroll down to the Images section to upload high-quality images that represent your business. It’s recommended to use JPEG/JPG images with dimensions of 1024×768 pixels (1.3:1 ratio). Having impactful visuals will help attract customers to your business, so prioritize your best images.

  • Product Details: To add products, you can either 1) Click ‘My Business’ in the navigation bar and head to the ‘Products’ tab, or 2) Under ‘My Profile’ in the navigation bar, click the ‘Locations’ tab and scroll down to Products at this Location, where you can add each offering individually and edit product information. For accommodations, this might include different room types; for activities, specific tours or experiences.
  • Pricing and Availability: In this same section, you can set accurate pricing and real-time availability to ensure seamless bookings, as well as imagery, features, and accreditations for each product.
  • Booking Terms: You should define booking terms and conditions, including cancellation policies, so buyers understand any relevant policies or restrictions.
  • Product display: You can visit your booking pages to see how your business and products display. Click ‘My Channels’ in the main menu, click the ‘My Website’ tab, and scroll down and select Review Pages. Click on the URL provided to see the final product.

  • Map Placement: Under ‘My Profile’ in the navigation bar, click the ‘Locations’ tab. You’ll notice a ‘Geocode’; if not automatically defaulted to your business address, use the integrated map to accurately set your business location. This helps customers find you easily and improves searchability within the platform.
    • If you have a location different than your office, like a meet-up point for a tour in a public park, set your geocode with the location(s) consumers will need rather than your mailing address.
  • Features: Under ‘My Profile’ in the navigation bar, click the ‘Locations’ tab. You’ll see a Features block. Click the plus sign, and list the features and amenities of each product, such as 24-hour reception, to provide customers with detailed information.
  • Accreditations: In this same section of TXLoad, you’ll find the Accreditations block. Add any industry accreditations or certifications to build trust with customers.

  • Customer Feedback: You can add customer reviews by navigating to ‘My Profile’ in the navigation bar, and clicking the ‘Locations’ tab. Make sure when adding reviews, you provide a rating, the review itself, and click save.

  • Review Information: Double-check all entries for accuracy and completeness.
  • Publish: Once satisfied, publish your business and product information by clicking ‘Save’ to make them live on the TXUSA platform.

For a visual walkthrough and additional tips, you can watch the following tutorial:

By following these steps, you can effectively showcase your business and offerings on TXLoad, enhancing your visibility to potential customers and streamlining the booking process.

Need additional help? Please contact our support team at [email protected].